AI maintenance platform for a printing and packaging plant
Replaced a vacant maintenance-coordinator role. Logging a maintenance request is >80% faster. Used every day by the plant manager and the technician.
Corrective maintenance at a ~550-employee printing and packaging plant (304 machines) ran on paper.
An installable web app (PWA) covering the whole workflow: request → diagnosis → quotation → approval → resolution. Role-based login, device revocation, role-targeted push notifications and self-updating deployments.
- Voice dictation with automatic text clean-up.
- Photo analysis that suggests each request's priority and classification.
- Voice-dictated closure reports turned into structured data, with automatic time tracking and a formatted closure email.
- Connected to the company's legacy FileMaker ERP: live 304-machine catalogue, two-way sync of requests, and an offline queue with automatic retry for unreliable plant connectivity.
Scoped, priced and sold a phased digitisation roadmap. Phase 1 approved by the client in Sep 2026.
Automated supplier-quote intake: inbound emails are verified, AI extracts amount, currency and terms, quotes are matched to the right machine and unmatched ones flagged for review.
Built and tested · deployment in progress